Director - Trophy Building Portfolio



The Role

Director level candidate to take client lead on a very high profile Central London Portfolio. The role involves managing a team of Associates and Surveyors dedicated to the Management of an extremely interesting and varied office and retail estate. The landlord have a great reputation and the properties are within one of the most vibrant and busiest areas of central London, and they are seen as a landlord of choice by retailers, restaurant chains, leisure organisations as well as forward thinking office occupiers.


  • The responsibility for the overall property management of this Central London, retail, restaurant, office and residential portfolio
  • Work closely with the existing team of 3 fee earners, Associate Director to Surveyor level, to ensure all works/activities pertaining to the management agreement are carried out to agreed timescales/deadlines, ensuring all agreed expectations are upheld.
  • Assess client business to provide both a strategic and creative input advising where either the service or management agreement can be improved and implement plans to maximise profitability.
  • Attend regular meetings with Client/Internal Property Management Teams to ensure information flow and obtain feedback.
  • Involvement in prospecting potential clients, responding to RFP’s and presentations, working alongside the team lead and dedicated Business Development team.
  • Manage performance of third party suppliers, (agents, solicitors, contractors, etc.) ensuring agreed costs/timescales are adhered to.
  • Review and manage arrears reports/event schedules/service charge expenditure (quarterly).
  • Raise management fees and monitor ad hoc fee raising and collecting.
  • Review Service Charge Budgets and Reconciliations to ensure they are accurate and issued within agreed timescales.
  • Manage liaison between Surveying, accounts and FM teams to ensure progress, clear reporting lines and all tasks for all teams completed in a timely manner.
  • Complete 1 to 1’s for all team members with direct line management responsibility.
  • Providing client advise on office lease renewals/rent reviews and negotiating to completion
  • Interact closely with fellow peers prompting regular cross fertilisation of ideas and initiatives.


Person Specification


  • In-depth property management experience ideally gained within a real estate consultancy or similar. Well versed in client account management and naturally focussed on client delivery, but with the gravitas to influence clients when certain expectations are unrealistic.
  • Ability to help develop the business and subsequently support growth and expansion .
  • Ability to apply a commercial approach to problems, delivering results and exceeding client expectations.
  • In order for the person to be successful in this role, they will need to possess the following behavioural attributes:
  • An energetic, motivated and tenacious professional with natural drive and innovative flair. 
  • Entrepreneurial and committed to delivering higher service levels and exceeding expectations.
  • Successful track record of working closely within an asset/property management team.
  • He/she will have the gravitas and presence to generate early respect.
  • Strong communication and presentation skills with the ability to adopt both a professional and commercial approach.
  • Ability to communicate with and form close working relationships with peers and associates
  • Highly presentable with the ability to gain trust and respect.
  • Well organised with the ability to operate independently under a broad direction.
  • A broad thinker with the inherent ability to ‘get the job done’.

Reference: 322 | Date Posted: 16th June 2019 | Status: Active

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